TradeVision Suite
Privacy Policy
Effective Date: 11/01/2025
TradeVision Suite ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services, including our custom TradingView indicators (collectively, the "Services").
By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, billing information, and payment details.
- Subscription Data: Subscription preferences, account activity, and usage history.
- Communication: Emails, support requests, and other communications with our team.
We also automatically collect information through your use of the website and Services, such as:
- Device and Browser Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, indicators accessed, login timestamps, and feature usage.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and track website performance.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To deliver access to our indicators, manage subscriptions, and process payments.
- Customer Support: To respond to inquiries, resolve issues, and provide assistance.
- Communication: To send important updates, newsletters, and promotional offers (with your consent).
- Security and Compliance: To prevent fraud, ensure security, and comply with legal obligations.
- Improvement: To analyze usage patterns, improve our Services, and optimize user experience.
3. Sharing Your Information
We respect your privacy and do not sell your information. We may share your data in the following circumstances:
- Service Providers: With trusted third-party vendors who help operate our Services, such as payment processors and email providers.
- Legal Compliance: When required by law or to protect the rights, property, or safety of the Company or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users where required by law.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal information.
- Correct or update inaccurate information.
- Delete your personal information, subject to legal or contractual obligations.
- Opt out of marketing communications.
To exercise these rights, please contact us at support@tradevisionsuite.com
6. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance website functionality and performance.
- Remember your preferences and subscription status.
- Collect analytics to understand user behavior and improve Services.
You can manage or disable cookies through your browser settings, but some features of our Services may not function properly.
7. International Users
If you are accessing our Services from outside the United States, please note that your data may be transferred to and processed in the United States, which may have different data protection laws.
8. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Effective Date." Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@tradevisionsuite.com
